by Kitkat on Tue Nov 03 2015, 15:55
Stardust wrote:I wanted to get into LAL earlier and there was no connection. Just now I got the page and logged-in but immediately after it cut off with this message:
General Error
template->_tpl_load_file(): File ./styles/xmasrouge/template/portal/block/custom.html does not exist or is empty
Please notify the board administrator or webmaster:
light_afterlife@yahoo.co.uk
So I suppose that means that for the forum LAL I'm still logged-in as I've not been able to get the page back and log out.

Hi Stardust,
I've just checked and it's all fine for me. I'm in there now. I don't see any similar reports in the Support Forum at the moment.
FreeForums are still working on the problem where some people are not getting notification emails. It's possible that while they are working on it, this might cause intermittent lags - and you might just have picked a moment to go in when this was occurring. It's also possible that you may have logged in through a cached page (i.e. which was saved at a time in the recent past - when the problems were occuring across the boards).
I would suggest, if you haven't already done so, to click on the link down bottom right of the forum which says 'Delete all Board Cookies'. (This will get rid of any cached pages and refresh to the present time). A notice will come up saying 'Are you sure you want to delete all this board's cookies?" - with a YES or NO box.
Click YES.
Even though you may currently be still showing as logged in, the session will automatically clear anyway after a certain time (not sure how long that is, it may be 60 minutes) and you will automatically get logged out of the forum.

- Before I pressed 'SEND' here I saw that you had posted another message here. You got the Christmas style!

That explains it (kind of) .... I was in the forum earlier today arranging some different style choices for members to use. To do that, I had to activate some alternative styles - and deactive the rest. I noticed that the Christmas one wasn't allowing the Portal to be shown, so I deactivated it!!!! I don't understand how it is showing for you now!
There should only be a choice of 3 styles that members can use on the forum - for when they are logged in (by going into Board Preferences in their user control panel):
3myl_promenu (which is the default style and you will always see that once you logged out)
ProsilverRoyalBLUEStardust, I would suggest you definitely Delete all the Board Cookies (as explained above)- then leave it for a while (at least an hour) before attempting to log in again. When you do get in, if you are still getting the Christmas style - please let me know!
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