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Struggling To Login

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EndoWarrrior
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Struggling To Login

Post by EndoWarrrior on Mon 04 Sep 2017, 08:39

What the heck is happening, my password was reset and I changed it, to something I could remember and for some reason it's telling me when I log in, that it's wrong
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Kitkat
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Re: Struggling To Login

Post by Kitkat on Mon 04 Sep 2017, 12:33

EndoWarrrior wrote:What the heck is happening, my password was reset and I changed it, to something I could remember and for some reason it's telling me when I log in, that it's wrong

Are you perhaps putting your p/w in when your keyboard is on Caps lock?  The password is case sensitive.

That's all I can think of that can be wrong (apart from you forgetting it - which doesn't seem the case as you say it's something you can remember.)

Try again, EndoWarriror - making sure the Caps are not on. 

As well as that, of course - the usual advice - delete the board's cookies and clear your computer's cache.
That could be all it is.
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Whiskers
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Re: Struggling To Login

Post by Whiskers on Mon 04 Sep 2017, 14:10

Endowarriror, you can get a temporary password sent to you using the I forgot my password link which is under the box where you go to log in.  I have done that before. Worked fine.  Its a good idea to write down your new password somewhere after you've changed it too, especially if you've got a memory like mine! confused.
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Whiskers
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Re: Struggling To Login

Post by Whiskers on Wed 06 Sep 2017, 11:26

Is Endowarriror still having troubles logging in?
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Kitkat
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Re: Struggling To Login

Post by Kitkat on Wed 06 Sep 2017, 17:41

Oh dear, Endowarriror - are you still struggling?

Would you like to try another temporary password in the meantime - and then you can sort it out once you get logged in?
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